FAQ's

FAQ's

Find the Answers Here

Looking for more information about services? Below you will find answers to some of the most frequwntly asked question from out cilents, provided for your convenience. If you have any further enquiries. please do not hesitate to contact us- our team will be happy to assist you. 

We accept payment via debit cards, business cards and cash. Please note that we do not accept credit cards. Payment is required at the time of your appointment.

No, we do not charge by the hour. We operate with a fixed call-out fee of £95 + VAT. Once the issue has been diagnosed by our egineer, you will be provided with a clear quote for the required work before any repairs are carried out. Please note, the call-out fee is payable prior to the engineer attending the property.

No, we do not offer video consultations, All assessments and services are carried out in person to ensure an accurate diagnosis and the most effective solution for your plumbing issue.

In the event of a plumbing emergency, we aim to dispatch an engineer as quickly as possible, typically within the hour with an additional fee.

For non-emergency call-outs, we will arrange a convenient appointment time that best suits you, usually offering next day service where possible. 

We provide expert domestic and commercial plumbing services, covering all general plumbing repairs, and maintenance.

Our services include bathroom and kitchen plumbing, blocked sinks, blocked toilets and blocked baths, as well as emergency plumbing services for urgent issues.

We also handle radiator repairs, radiator valve installations power flushing, shower and tap repairs, underfloor heating repairs, water pump installation and repair, pipe fitting, and water supply pipe repairs.

Reliable,Fast and Profesional plumbing solutions for homes and businesses. 

We currently do not offer gas or electrical services. However, we are happy to recommed trusted qualified professionals if required.

We aim to respond to plumbing emergencies as quickly as possible, typically offering same-day for an extra fee or rapid call-out services depending on your location and availability. In urgent situations, we priortise emergency jobs to minimise damage and get yout plumbing issue resolved without delay. Call us today on 07761871017 to tell us about your issue.

We provide plumbing services across East, North, West and Central London, including but not limited to Hackney, Dagenham, Barking, Shoreditch, Greenwich, Newham, Dalston, Walthamstow, Wapping, Canary Wharf, Bentnal Green . If you’re unsure whether we cover your area, feel free to call us today on 07761871017  and we’ll be happy to confirm. 

Yes, we usually charge a £95 + VAT call-out fee for our plumbing services. Please contact us for more information of discuss your specific requirements.

Yes. We are fully licensed and insured plumbing profesionals. All of our work is carried out in compliance with industry standards and regulations, giving you peace of mind that every job is completed safely and high standard.

No, we do not offer free estimates. We provide a professional call out- service, with a standard call-out fee applicable for inspections and asseussments. Please contact for further details.

 

If you experience a water leak, we recocmmend turing off your main water supply immediately to help prevent futher damage. If safe to do do, switch any nearby electrical appliances and try to contain the leak using towels or buckets. 

Once the area is safe, conatct us as soon as possible and we will arrange for an engineer to attend promptly and resolve the issue.

We charge a standard £95+ VAT call-out fee for our plumbing services. Following an assessment and diagnosis of issue, we will provide a clear and competitive quote for any required repairs or work before proceeding. 

Yes, you can view feedback fromout pervious customers on our Google Reviews and trustpilot pages, where we are proud to showcase our commitment to high-quailty workmanship and excellent customer service. 

Click here You can schedule an appointment by calling us directly on 07761 871017. Our team will assist you in finding a suitable time and answering any questions yo may have before your visit. 

Customer Experience

From simple repairs to complex installations, we make sure to deliver top-notch plumbing services that exceed your expectations.

Customer Reviews

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Iris Tsang
Iris Tsang

I had a dripping kitchen tap and semi blocked kitchen sink. Giuseppe came promptly upon request, a new tap is installed and the sink is unblocked seamlessly. He explained every step in detailed. I highly recommend his service.

Krishna Patel

Giuseppe is giving best service to us and always ready to help us

Ry
Ry

Very reliable and professional plumber. Giuseppe answered all my questions clearly and made sure to explain any work he was doing. Highly recommend and would be happy to use him again.

Ayo Olawore

Worked quickly and efficiently. Arrived in timely manner. All issues/solutions resolved and explained well

Thatiana Lisa

Great work. Professionalism prompt response to emergencies.

K Kan
K Kan

Giuseppe was able to offer and attend my appointment on the same day in the afternoon after I called in the morning, which was much appreciated. He was helpful, and was able to fix my kitchen tap and toilet flush problems. The costs were as agreed before the job began and no other hidden charges at the end. I would recommend.

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