Privacy Policy

Privacy Policy

Last updated: September 11, 2025

1. Introduction

Pippo Plumbers (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://pippoplumbers.co.uk.

2. Contact Information

Data Controller: Pippo Plumbers

Address: Pippo Plumbers Ltd 2 Albert Basin Way, London E16 2QZ

Phone: 020 3355 0733

Email: pippotheplumber@gmail.com

3. Information We Collect

3.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our website forms
  • Subscribe to our newsletter
  • Create an account or register on our website
  • Make a purchase or transaction
  • Participate in surveys or promotions

3.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website
  • Device information

4. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our website services
  • Improve our website and user experience
  • Respond to your inquiries and provide customer support
  • Send you marketing communications (with your consent)
  • Process transactions and payments
  • Comply with legal obligations

5. Third-Party Services and Cookies

We use third-party services to help us operate our website and provide better services to you. These services may collect and process your data as described below:

ServicePurposeData CollectedRetention PeriodLegal BasisPrivacy Policy
Google AnalyticsWebsite analytics and performance monitoringIP address, page views, user behavior26 monthsLegitimate interestView Policy
Meta/Facebook PixelSocial media advertising and conversion trackingIP address, page views, conversions18 monthsConsentView Policy
Microsoft ClarityUser experience analytics and session recordingIP address, mouse movements, clicks12 monthsConsentView Policy

Cookie Consent: We use cookies and similar technologies to enhance your experience, analyze site usage, and personalize ads. Your personal data may be used for ad personalization by Google and other partners. You can manage your cookie preferences at any time through our cookie settings.

6. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and providing services to you.
  • Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  • Consent: We may share your information with third parties when you have given us explicit consent to do so.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Rectification: Request correction of inaccurate or incomplete information
  • Erasure: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Restriction: Request restriction of processing
  • Objection: Object to processing of your personal information
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in Section 2.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: pippotheplumber@gmail.com

Address: Pippo Plumbers Ltd 2 Albert Basin Way, London E16 2QZ

Phone: 020 3355 0733

 
We are committed to the protection of your privacy. No information collected by ourselves on this site will be sold, rented, or loaned except as expressly stated in the Privacy Policy and consented to by you. All personal information given to us through this site will only be held and used with care and in accordance with this policy and the Data Protection Act 1998.

Use of Information

We shall not collect any information about individuals, except where it is specifically and knowingly provided by you. The information collected will be used by us to provide you with details of opportunities in the marketplace, as well as to develop this site to be useful to you and enable us to provide further services on this site in the future. We may also wish to provide you with news and information about goods and services which may be of interest to you. We do not sell or share any information about you as an individual user of this site.

By accepting the general conditions, the professionals authorize PIPPO PLUMBERS if it will be necessary to use their company’s data to create publicity campaigns, provided that the documents will not be badly used and will not go outside the company PIPPO PLUMBERS

The platforms on which PIPPO PLUMBERS make advertising are:
-Google ADS
-Google GMB
-Google LSA

To be approved as a Google customer, it is necessary for Google Ireland to verify personal documents, and to authorize PIPPO PLUMBERS to create campaigns after verifying that the professional who is working with, is licensed to offer the following services: Plumbing, Electrician, Drainage, HVAC, Gas Safe, Locksmith etc. In case of damage to private property, the professional’s company that is collaborating with PIPPO PLUMBERS has insurance that covers all damages created.

Google GMB can be linked with Google LSA to increase market positions, this will not affect the personal data of the professionals to penalize them from their platforms.

How do we use cookies?

The cookies used on our website can be broken down into four categories:

  • Functional
  • Tracking
  • Personalization
  • Third party

What you can do?

You can delete cookies stored on your computer or change your privacy settings at any time via your browser settings.

Links to Other Sites

We may from time to time establish relationships with other companies that will enable you to access the websites of such companies directly from our site. Each individual company operates its own policy regarding the use of personal data. If you have a particular interest or concerns regarding the way your data will be used, then you are advised to read the Privacy Statement on the relevant site. We will try to provide you with links to high-quality, reputable sites which we believe will be of interest and relevant to you, but please note that such third-party sites are not under my control and I do not contribute to the content of such websites. When you click through to these sites, you leave the area controlled by yourself. We cannot accept responsibility for any issues arising in connection with either the third party’s use of your data, the site content, or the services offered to you by these sites.

Your Rights

In addition to these policies, your personal data is protected in the UK by the Data Protection Act 1998. Under this Act, I will only process any data I hold about you in a lawful and fair manner. I will keep your data securely to prevent unauthorized access by third parties.

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